The aim of our self help guide is to provide you with information that we think will help you build and maintain a successful web site. During the 10 years that RSD has been in the web site development business, we have built up a thorough understanding of the questions and issues that arise when considering the development or re-development of a web site.

Our self help guide is designed to assist you in putting together all of the building blocks that will help you and your audience make the most of your web site. The guide is split into sections, these sections represent the questions and issues that we consider to be the most important during the development/re-development process:

• Understanding your business requirements: what do you want from your web site?
• Understanding your audience: what do they want from your web site?
• Developing your web site content: what information should web put on our web site?
• Web site design: how do we get our identity across to our users while making our web site easy for them to use?
• Ongoing web site maintenance & management: how much time and resource do we need to put into keeping our web site fresh and up to date?
• Promoting your web site: OK we've done the hard part and got the web site developed, now we just sit back and wait for visitors to flood in - right? WRONG!